SALAM Hospitals App
Data Deletion Instructions
This guide explains how to delete your personal data from the SALAM Hospitals App.
Step 1: Contact SALAM Hospitals Support
- Email: dev@hatimuda.com.my
- Subject: Request for Account and Data Deletion
Step 2: Provide Required Information
- Your full name as registered in the app
- Email address associated with your account
- Phone number registered in the app
- Any other identifying information requested
Step 3: Wait for Confirmation
- You will receive a confirmation email within 3-5 business days
- Your data will be deleted within 30 days of the request
Important Information
- Permanent Action: Data deletion is permanent and cannot be undone
- What Gets Deleted: Your profile information, patient records, appointment history made through the app, and preferences
- What May Be Retained: Transaction records may be retained for legal and compliance purposes for a limited period
- Timeframe: Complete deletion may take up to 30 days to process
Note
After deletion, you will need to create a new account if you wish to use the SALAM Hospitals app again in the future. All your previous data and appointments will not be recoverable.
What Data Will Be Deleted?
- Personal information (name, email, phone number, IC number)
- Appointment history made through the app
- Patient information and documents uploaded through the app
- Notification preferences and device tokens
- Any other personal data associated with your account
Need Help?
If you have questions about data deletion or need assistance, please contact:
- Email: dev@hatimuda.com.my