SALAM Hospitals App
PDPA Privacy Notice
Effective Date: 1 January 2015
SALAM SENAWANG SPECIALIST HOSPITAL
Senawang Indah Medical Centre Sdn Bhd (673309-X)
No. 234–243, Jalan Lavender Heights 2, Lavender Business Square, 70450 Senawang, N.S.
Tel: 06-675 1188 | Fax: 06-675 9001
This Privacy Notice is issued in compliance with Malaysian legislation on Personal Data Protection, namely the Personal Data Protection Act 2010 (PDPA). It applies to all who visit our website or use our services, and outlines how SALAM collects, uses, maintains, and discloses your personal data. It also describes your rights in respect of your personal data collected and processed by SALAM.
SALAM is dedicated to protecting your privacy and safeguarding your personal data.
A. Description of Your Personal Data
Your personal data processed by us may include (where relevant):
- Name, address, telephone number, mobile phone number, facsimile number, email address
- Gender, age, date of birth, identity card number, passport number
- Marital status, race, nationality
- Information about your health, medical history, and other information provided by you or your healthcare providers
- Photographs, images, CCTV recordings
- Employment details, income, salary
- Bank account details, credit card details
- Tax file number, EPF Number, SOCSO Number
- Information in connection with the services you have obtained from us
- Information from your usage of our website
- IP address, MAC address
- Any other information relevant to the purposes listed below
B. Usage of Your Personal Data
SALAM may process your personal data for medical and healthcare services, corporate, and legal purposes including:
- Facilitating medical needs, appointments, diagnostics, laboratory services
- Establishing and maintaining medical records
- Payment processing and insurance claims
- Patient satisfaction surveys
- Sharing relevant data with healthcare industry affiliates and third parties under applicable laws
- Research, analysis, fraud investigation, compliance with authorities
- Legal, accounting, and procurement purposes
C. Disclosure to Third Parties
Your personal data may be disclosed to:
- Healthcare professionals
- SALAM and related companies, affiliates, non-government agencies
- Government agencies, local authorities
- Legal firms, financial institutions, insurers
- Vendors/contractors, other hospitals, healthcare providers
- Family members & kin
- Third party providers
- As required by law, court, regulator, or legal process
D. Access and Update of Personal Data
You have the right to access your personal data. Requests can be made via pdpa@salam.com.my.
- SALAM may verify your identity before fulfilling requests.
- Requests may be refused or charged a fee under PDPA regulations.
E. Links to Third-Party Websites
SALAM websites may contain links to third-party sites not under our control. We are not responsible for their content, policies, or practices.
F. Cookies
Cookies may be used to personalise your experience. You can configure your browser to accept or reject cookies. Rejecting cookies may affect website functionality.
G. Incompetent Patients
Personal data of incompetent patients will be collected from their legal guardian or next of kin, who are deemed to have provided consent.
H. Changes to This Notice
SALAM reserves the right to amend this Privacy Notice from time to time. Updated versions will be published on our website.
I. Obligations Under Law
Your personal data will only be processed when necessary for medical services and will not be disclosed except as permitted or required by law.
J. Contact Us
For access, corrections, withdrawal of consent, or complaints regarding your personal data, contact:
SALAM Senawang Specialist Hospital
Senawang Indah Medical Centre Sdn Bhd
No. 234–243, Jalan Lavender Heights 2, Lavender Business Square, 70450 Senawang, N.S.
Attention: Miss Siti Zaleha Binti Abdullah Fadzil
Tel: 06-675 1188
Fax: 06-675 9001
Email: sitizaleha@salam.com.my
By downloading, registering, or using the SALAM Hospitals App, you acknowledge that you have read and understood this Privacy Notice and hereby consent to the collection, use, and disclosure of your personal data as described herein. You may withdraw your consent at any time by contacting us in writing, though doing so may affect our ability to provide medical services to you.